Licenses

Florida Consumer Complaints Procedures

If you have a complaint, please contact Trillion Capital Markets Inc. d/b/a Trillion Digital Assets by emailing complaints@trilliondigital.io.

If you still have an unresolved complaint regarding Trillion Capital Markets Inc. d/b/a Trillion Digital Assets’s money transmission activity, you may file it by contacting the Florida Office of Financial Regulation at:

Online: In order to file your complaint, you will need to register electronically through Online Services.

A valid email address is required.

NOTE: Consumers are encouraged to file their complaints online. If you are unable to file online, please download and mail a completed paper form. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to the Office. Instead, contact this office by phone or in writing. Communications with this office, regardless of the form or means of transmission, are subject to disclosure under Florida's public records law.

Download Consumer Complaint Form  
Download Consumer Collection Agency Complaint Form

Florida Office of Financial Regulation - Consumer Finance
200 E. Gaines Street, Tallahassee, 
FL 32399-0376
850-487-9687

FL e-Licensing Portal for filing a complaint
FL Office of Financial Regulation Complaint Portal

Florida Consumers Virtual Currency Disclosure

BY GRANTING TRILLION CAPITAL MARKETS INC. D/B/A TRILLION DIGITAL ASSETS A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.

* U.S. currency is legal tender backed by the U.S. government. 
* Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections. 
* The value of digital and virtual currencies is derived from supply and demand in the global  marketplace which can rise or fall independently of any fiat (government) currency. 
* Holding digital and virtual currencies carries exchange rate and other types of risk.

POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.

Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Trillion Capital Markets Inc. d/b/a Trillion Digital Assets at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).