Question 1

What is Trillion Digital?

Accepted Answer

Trillion Digital is an institutional digital asset trading firm providing deep liquidity and secure execution across global markets. We serve corporate clients, financial institutions, brokers, and high-net-worth individuals with tailored trading and settlement solutions.

Question 2

What services do you offer?

Accepted Answer

We offer OTC block trading, electronic execution via RFQ and RFS protocols, stablecoin liquidity, and deliverable FX services. Our capabilities include flexible settlement options across multiple fiat currencies and stablecoins, API integration for automated trading, and dedicated high-touch execution support for complex requirements. Visit our Products pages for detailed information on each offering.

Question 3

Is Trillion Digital regulated?

Accepted Answer

Yes. Trillion Digital is licensed and registered across multiple jurisdictions, including federal, state, and international regulatory frameworks. For complete details on our regulatory status and licenses, please visit the Disclosures page in our Legal section.

Question 4

Which digital assets do you support?

Accepted Answer

We support major digital assets including Bitcoin (BTC), Ethereum (ETH), and leading stablecoins (USDC, USDT). For a complete list of supported assets and trading pairs, please contact our trading desk.

Question 5

What is the minimum trade size?

Accepted Answer

Our OTC desk typically handles trades starting at $50,000 USD equivalent. Minimum sizes may vary based on market conditions and the specific asset. Contact our desk for current thresholds.

Question 6

How does trading work?

Accepted Answer

You can trade through our electronic platform, API, or by contacting our desk directly. Once you submit a request, we provide a firm or indicative quote based on real-time market conditions. After you accept, we confirm and execute the trade. Settlement is arranged according to your instructions and the available options for your chosen currency and payment rail. You receive real-time updates and post-trade confirmations throughout.

Question 7

What are your trading hours?

Accepted Answer

Electronic trading is available 24/7 through our platform and API. Our voice trading desk operates Monday through Friday, 8:00 AM to 6:00 PM ET, for personalized execution support. Outside these hours, you can still access pricing and submit requests electronically.

Question 8

How is pricing determined?

Accepted Answer

We aggregate liquidity from multiple institutional sources—exchanges, market makers, and liquidity providers—to generate competitive pricing in real time. Our pricing engine factors in trade size, market depth, and settlement terms. You can access quotes via our RFQ/RFS workflows or directly through our trading desk.

Question 9

What settlement options are available?

Accepted Answer

Settlement options vary by product, currency, and payment rail. For stablecoins, we offer instant on-chain settlement, T+1, or custom arrangements. For fiat currencies, same-day (T+0) and next-day (T+1) options are available for most major currencies via rails like Fedwire, SEPA Instant, Faster Payments, and PIX. Some currencies may be limited to T+1. Cutoff times depend on the specific settlement rail, currency, and receiving institution. Contact our desk to discuss your specific requirements.

Question 10

How do I become a client?

Accepted Answer

Start by clicking the Onboard button in the navigation or contacting our sales team. You will complete our verification process, which includes KYC (Know Your Customer) and AML (Anti-Money Laundering) checks. Our team guides you through each step to ensure a smooth experience.

Question 11

What documents are required?

Accepted Answer

Typical requirements include: corporate formation documents, proof of business address, ownership and control information, and government-issued ID for key individuals. Requirements may vary based on your entity type and jurisdiction. Our compliance team will provide a tailored checklist.

Question 12

How long does onboarding take?

Accepted Answer

Onboarding typically takes 1 week when documentation is submitted promptly. Complex organizational structures or additional compliance requirements may extend this timeline. We keep you informed throughout the process.

Question 13

How do you secure trading operations?

Accepted Answer

Our trading infrastructure uses encryption, access controls, and continuous monitoring to help protect trading operations.

Question 14

What compliance standards do you follow?

Accepted Answer

We maintain rigorous KYC, AML, and CTF (Counter-Terrorism Financing) programs with ongoing transaction monitoring and regulatory reporting. For details on our compliance framework, please see our AML/CTF Policy in the Legal section.

Question 15

How is my data protected?

Accepted Answer

All client data is encrypted in transit and at rest using industry-standard protocols. Access is restricted to authorized personnel on a need-to-know basis. For more information, please review our Privacy Notice in the Legal section.

Question 16

Who can become a client?

Accepted Answer

We serve institutional clients including corporations, financial institutions, brokers, and qualified high-net-worth individuals. All prospective clients must pass our verification process and meet applicable regulatory requirements.

Question 17

Do you serve clients globally?

Accepted Answer

Yes, we serve clients in most major jurisdictions worldwide, subject to regulatory requirements and our internal risk policies. Certain jurisdictions are restricted due to sanctions or compliance considerations.

Question 18

Which jurisdictions are restricted?

Accepted Answer

We do not serve clients from jurisdictions subject to comprehensive sanctions, including but not limited to: Afghanistan, Belarus, Cuba, Iran, North Korea, Russia, Syria, and certain regions of Ukraine. For the complete list, please see the Prohibited Jurisdictions page in our Legal section or contact our compliance team.

Question 19

Are there prohibited industries?

Accepted Answer

Yes. We do not service certain high-risk industries including online gambling, cannabis businesses, weapons manufacturing, and others. For the complete list, please review the Prohibited Activities page in our Legal section.

Question 20

What ongoing obligations do clients have?

Accepted Answer

Clients must keep their information current and notify us of material changes to ownership or business activities. Periodic reviews may require updated documentation. All clients must comply with our terms of service and maintain transaction activity consistent with their stated business purpose.

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General Information

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Security & Compliance

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